Our Vision
A world where people live with meaning and purpose.
Our Mission
Offering innovative supports to people, responding to their hopes and dreams.
Our Core Values
We believe in honesty and truthfulness.
We uphold the highest ethical standards, acting with integrity in all we do.
We believe in putting the needs of others before our own.
We respond first to the dreams, hopes, and needs of those we support and our stakeholders, before considering our own needs or dreams.
We believe that all people are valuable and are able to make meaningful contributions to society.
We celebrate every individual’s unique attributes, treating each person with respect and affording them a life filled with dignity.
We believe in collaboration and partnerships.
We believe that everyone is our partner. We collaborate to create and sustain the best supports possible.
We are committed to excellence.
We are committed to exceeding our customers’ expectations in all we do, offering the best of ourselves and our work, so that people experience meaningful and fulfilling lives.
Imagining What’s Possible
We see a world where every person lives with meaning and purpose. Our guiding principles shape all that we do, from your first conversation with us to the moment you celebrate a personal milestone. We believe you’re in the captain’s seat, and we’re devoted to honoring your autonomy and cheering on your successes every step of the way.
The History of Mains’l
From a bold vision by our founder Terri Williams in 1989, to today’s multi-state mission, our story shows how advocacy and innovation can expand what’s possible.
Our Work in Action
People supported through self-directed programs, including CFSS and CDCS
People empowered with Personalized Support
Crew Members employed across Minnesota and California
People receiving Self-Direction Services through FMS and agency partnerships
Culture of Giving
We believe in putting the needs of others before our own. As one of our guiding principles, our culture shows up in local communities, global partnerships, and in causes chosen by customers and our crew.







Helping You Find Your Path Forward
Every journey is unique. Whether you are seeking personal growth, supporting a loved one, or strengthening your organization, we have services for you to explore that best support your hopes and dreams.
Supports for People:
Personalized services that focus on community living, mental health, employment, education, creative expression, and more.
Supports for Agencies:
Training, software solutions, and Financial Management Services for organizations that use person-centered practices.
Global Outreach
Each year, members of our crew travel to Zimbabwe. We work alongside local partners to support families, conservation, and education. These shared experiences deepen community connections and show how stepping up together creates change.
Your Support Crew
We are more than a team. We help you navigate funding, forms, and planning so you can live life on your terms. We honor your choices and celebrate your dreams as you chart your own course.
Our Commitment to Being a Great Place to Work
We celebrate the passion, dedication, and everyday brilliance that helps our communities flourish. We recognize the work of our crew members who go above and beyond in leadership, kindness, and impact, through monthly and annual awards.
From the Bridge:
Insights and Reflections
From the Bridge began as a blog by our late captain, Chuck Jakway. During times of change, Chuck shared thoughtful reflections that offered wisdom and inspiration. Today the series continues with contributions from Chuck’s son, John Jakway, Chief Relationship and Transformation Officer, and other voices who keep the spirit of Mains’l alive.
Stay connected with our latest insights and reflections.

