Who We Are

Your Partners in Hopes and Dreams

Two friends at the beach with their arms around each other; one sits in a wheelchair while the other stands beside him, both looking toward the ocean.

We offer a wide range of person-centered supports that help people, families, and organizations move forward with confidence. From fostering independence at home to advising agencies nationwide, every solution we offer reflects and respects each person’s unique hopes and dreams.

Our Vision

A world where people live with meaning and purpose.

Our Mission

Offering innovative supports to people, responding to their hopes and dreams.

Graphic illustrating the Mains’l vision with overlapping circles labelled 'Curiosity & Discovery', 'Access & Opportunity', and 'Growth & Fulfillment' around a central sailboat, surrounded by the phrase 'A world where people live with meaning and purpose' and the question 'What more is possible?'.

Our Core Values

We believe in honesty and truthfulness.

We uphold the highest ethical standards, acting with integrity in all we do.

We believe in putting the needs of others before our own.

We respond first to the dreams, hopes, and needs of those we support and our stakeholders, before considering our own needs or dreams.

We believe that all people are valuable and are able to make meaningful contributions to society.

We celebrate every individual’s unique attributes, treating each person with respect and affording them a life filled with dignity.

We believe in collaboration and partnerships.

We believe that everyone is our partner. We collaborate to create and sustain the best supports possible.

We are committed to excellence.

We are committed to exceeding our customers’ expectations in all we do, offering the best of ourselves and our work, so that people experience meaningful and fulfilling lives.

Imagining What’s Possible

We see a world where every person lives with meaning and purpose. Our guiding principles shape all that we do, from your first conversation with us to the moment you celebrate a personal milestone. We believe you’re in the captain’s seat, and we’re devoted to honoring your autonomy and cheering on your successes every step of the way.

The History of Mains’l

From a bold vision by our founder Terri Williams in 1989, to today’s multi-state mission, our story shows how advocacy and innovation can expand what’s possible.

Two people sitting close together on a boat, both wearing hats and sunglasses and smiling at the camera.

Our Work in Action

2,000+

People supported through self-directed programs, including CFSS and CDCS

1,660+

People empowered with Personalized Support

1,275

Crew Members employed across Minnesota and California

17,500+

People receiving Self-Direction Services through FMS and agency partnerships

Culture of Giving

We believe in putting the needs of others before our own. As one of our guiding principles, our culture shows up in local communities, global partnerships, and in causes chosen by customers and our crew.

Helping You Find Your Path Forward

Every journey is unique. Whether you are seeking personal growth, supporting a loved one, or strengthening your organization, we have services for you to explore that best support your hopes and dreams.

Smiling man sitting on a couch using a laptop, with a woman wearing glasses sitting beside him and smiling.

Supports for People:

Personalized services that focus on community living, mental health, employment, education, creative expression, and more. 

Group of five colleagues engaged in conversation, standing together and smiling.

Supports for Agencies:

Training, software solutions, and Financial Management Services for organizations that use person-centered practices.

Global Outreach

Each year, members of our crew travel to Zimbabwe. We work alongside local partners to support families, conservation, and education. These shared experiences deepen community connections and show how stepping up together creates change.

Three women standing close together and smiling at an outdoor picnic under a pavilion; one wears a baseball cap and Miami shirt, while the others hug her and smile.

Your Support Crew

We are more than a team. We help you navigate funding, forms, and planning so you can live life on your terms. We honor your choices and celebrate your dreams as you chart your own course.

Our Commitment to Being a Great Place to Work

We celebrate the passion, dedication, and everyday brilliance that helps our communities flourish. We recognize the work of our crew members who go above and beyond in leadership, kindness, and impact, through monthly and annual awards.

A blue trophy with badges for USA Today Top Workplaces 2025 and Minnesota Star Tribune Top Workplaces 2025, received by Mains'l.

From the Bridge:
Insights and Reflections

From the Bridge began as a blog by our late captain, Chuck Jakway. During times of change, Chuck shared thoughtful reflections that offered wisdom and inspiration. Today the series continues with contributions from Chuck’s son, John Jakway, Chief Relationship and Transformation Officer, and other voices who keep the spirit of Mains’l alive.

Stay connected with our latest insights and reflections.