From the Bridge

Dispatch #12 – It’s Who We Are At Mains’l

Think of the American workplace. It conjures up a variety of images, doesn’t it? Those images might be from your own personal experiences, or they might be from the stories you’ve heard from others. More often than not, the stories are not pleasant ones. A few are good ones. But most stories are about experiences that don’t bode well for the employees.

For more than 12 years, the Minneapolis Star Tribune has set out to evaluate workplaces in the region based on employee surveys. Employee responses from workplaces who participated are ranked on the basis of workplace culture, how employers treated their employees, management styles, compensation and benefits.

In 2019, Mains’l Services placed 50th out of the top 150 companies surveyed. That’s pretty good. This year, we placed an incredible 14th out of the top 175 companies surveyed! That is truly excellent and something all of us at Mains’l can be proud of – after all, it is each of you who made this possible. Even more impressive is that this ranking occurred during the height of the pandemic which brought such adversity into the mix.

What makes this possible is what follows; but it’s not the most important thing. Yes, Mains’l is a company with a clear vision, a clear mission, and strong core values. And our crew has stated that our leadership at Mains’l serve with humility and compassion. And, if you look at the Mains’l organizational chart, direct reports are depicted above their supervisors, and the people we serve are at the very top.  This means that supervisors are there to support their employees, not rule over them

No, the most important part of this is what’s in your hearts.  It’s who you are and what you think of us.  It’s how much you care for those we serve, along with their loved ones.  But especially it’s how much you care for and cherish each other.

These are the stories I hear that truly make an impact. Throughout my tenure at Mains’l, I have encountered many stories from those who express high gratitude for the kindness of the direct care staff.  This is really what makes us who we are in the eyes of others.

And so, here’s to your achievements, to your successes and to the lives you enrich each and every day. Here’s to the hours you work, to the sacrifices you make and to your families and loved ones who stand beside you.

Let’s continue to be who we are. God bless you and the work that we all do each and every day across our many divisions.

Later.