Participant (or Self) Directed Services (PDS) are home and community-based services that help people of all ages maintain their independence and determine for themselves what mix of personal assistance supports and services work best for them.
My story: "A happy child means a happy family"
My family and I are so thankful for self-directed services. Due to our son’s communication and sensory needs, there have been many challenges. But because of the support we receive from Mains’l, we have been able to use resources through the Participant Directed Services program to support our son’s needs. Mains’l has been amazing at responding to emails and phone calls right away and giving us guidance when we need extra help! Our lives have been less stressful as we continue to create an environment at home that meets the needs of our special son. This has been a huge blessing to our son and our family.
WHAT OUR CUSTOMERS CAN EXPECT
Exceptional customer service, with one point person (no call center, you talk to that person right away)
Early fraud detection through system approval processes prior to issuing payments
Access to participant information and timesheet entry through the Mains’l web portal
Accurate and timely payroll, vendor, reimbursement payments, spending and balance information
Our navigators are here to help you chart your course. Contact them today.