FMS Team Newsroom

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Posted on Friday, September 25, 2020

Demystifying EVV Technology

By Ray Weiland, Programmer Analyst

Greetings from the Mains’l Crew!

Since the announcement of Electronic Visit Verification requirements, we have heard concerns about provider privacy and GPS tracking, and it’s an understandable concern. As a developer of the Mains’l EVV applications, I would like to take a moment to clear some things up.

Our EVV system is not “Big Brother” from 1984; it is not watching you. Have you ever used Google Maps or some other software to help you drive from one place to another? I remember the days of keeping maps in your car, but as of 2020, I literally do not know north from south without GPS; it’s almost embarrassing. While using GPS to get from point A to point B, you can see your car moving on the screen down the roads. I want to reassure you that the Mains’l EVV App is not like that. It does not track you as you go about your day. Although it uses the same technology on your phone as Google Maps, it instead takes a snap shot of your GPS location only when you hit the “Begin Visit” and when you hit the “End Visit” buttons within the app. Another way to think of it is the difference between taking a video of your journey, or just taking a still picture of the beginning and another at the end of your journey. Mains’l EVV program only records your location at the precise moment when you press those buttons.

GPS works by receiving radio waves from four or more of the 28 satellites in orbit around Earth that are dedicated to geolocation devices.

When you select “Begin Visit” or “End Visit” within our EVV system, your latitude and longitude are calculated by the satellites above us and our program merely records that information and sends it to a database, where it is attached to your visit begin date, end date, the times, your provider ID, the service and the person you are supporting’s ID. We then display this exact information back to you on your timesheet review screen, so you always have visibility into the information that was collected.

There is no secret to this mechanism — the federal government made this a requirement with the interests of the people we support in mind, and, as service providers and agencies, we do our best to fulfill this requirement with no strings attached.

The year of 2020 is requiring we all make adjustments to our daily lives, and it can definitely be a lot to handle. Change isn’t always easy, yet we genuinely hope that this change helps us all better support the livelihood and independence of the people we support.

 

 

Posted on Tuesday, September 1, 2020

Hello, and welcome to our first newsroom post! My name is Jim Young, and I am the Information Technology Director at Mains’l. My team and I are committed to providing excellent service and innovation solutions for all of our partner agencies, and we hope you’ll consider learning more about us if you don’t currently use Mains’l HCBS software.

On that note, we know that many states across the country will soon be requiring agencies like yours to use Electronic Visit Verification (EVV) — and we have you covered! Our in-house EVV technology can be had with our Core and Core Plus offering, or as a part of a custom solution created just for your agency.

Interested in learning more? We’re hosting a demo event for Kentucky EVV (but open to agencies across the country) on Wednesday, September 2, 2020 at 3:00-4pm CT and would love for you to join us. We will be reviewing the Mains’l EVV workflow, demonstrating the mobile app, covering some frequently asked questions and answering any other questions you may have.

If you currently do business with us, please check your email for an invite. If you are not a current partner of ours, but would like to attend our gathering, please email ImplementationTeam@nullmainsl.com to receive an invite.

We look forward to sharing with you and getting your feedback!

All the best,

Jim