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Participant (or Self) Directed Services (PDS) are home and community-based services that help people of all ages maintain their independence and determine for themselves what mix of personal assistance supports and services work best for them.

My story: "A happy child means a happy family"

My family and I are so thankful for self-directed services. Our-5-year old son has autism and is non-verbal. Due to his communication and sensory needs, there have been many challenges. But because of the support we receive from Mains'l, we have been able to use resources through the Participant Directed Services program to support our son's needs. Mains'l has been amazing at responding to emails and phone calls right away and giving us guidance when we need extra help!  Our lives have been less stressful as we continue to create an environment at home that meets the needs of our special son. This has been a huge blessing to our son and our family.

- Emily and family

WHAT OUR
CUSTOMERS
CAN EXPECT

Exceptional customer service, with one point person (no call center)

Accurate and timely payroll, vendor, reimbursement payments, spending and balance information

Access to participant information and timesheet entry through the Mains’l web portal and over the phone

Early fraud detection through system approval processes prior to issuing payments

Contact a Navigator

Our navigators are here to help you chart your course. Contact them today.

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