Our Mains'l Leadership Staff
Terri Williams, president/CEO
Terri Williams has been advocating and working for people with disabilities since 1972. Her first experience as a program specialist left her with a passion and commitment to "creating a world where people live lives that are personally meaningful, one person at a time." Since then she has held positions as program director, program consultant, and administrator. In 1985 she became a partner in Independent Alternatives, Inc., and, in 1988, incorporated and founded Mains'l Services, Inc. Terri has a Bachelor of Science degree from the University of Minnesota in Music Education and Music Therapy, 1976, with a specialization in Mental Retardation. Terri has been a member of several boards of directors, including Arc Minnesota, the American Network of Community Options and Resources (ANCOR), and Past President of the Association of Residential Resources (ARRM) and the American Association on Intellectual and Developmental Disabilities (AAIDD).
763-416-9131 direct dial
tcwilliams@mainsl.com
Pam McCrea, chief operating officer
Pam McCrea has over twenty-five (25) years in leadership positions in the human services industry. She has worked with several organizations in advancing the vision, mission, core values, and determining the strategic direction to assure quality services, while maximizing resources and driving financial efficiencies. Before joining Mains'l Services, Inc. in 2004, Pam was the chief executive officer for Good Shepherd Communities, headquartered in California. From 1995-1998, she was the vice president of Children and Family Services for Lutheran Social Services of Minnesota. Pam has played key roles in community organizations, including City of Eagan City Council Member, President of United Way, Deputy Director for the Department of Economic Security, and Planning Director for the Governor's Manpower Office in St. Paul. Pam received her Bachelor's Degree in Sociology and Corrections and a Master's of Science Degree in Vocation Rehabilitation Counseling from Mankato State University.
763-416-9178 direct dial
612-298-7656 cell phone
pmmccrea@mainsl.com
Dorrie Koenig, chief financial officer
Dorrie Koenig has over twenty (20) years of experience with medical financial systems, ranging from nursing homes, ICF's, HCBS funding streams, mental health clinics, third party payers, etc. Relevant experience includes Medicaid audits, desk audits, and designing and implementing electronic billing systems. She has worked with several systems analysts to create new, more efficient systems for billing, and processing vendor and employee and tax payments that ensure data integrity, simplify processes and drive down cost.
763-416-9102, direct dial
612-481-3554 cell phone
djkoenig@mainsl.com
Tracy Hinkemeyer, executive assistant
Tracy Hinkemeyer has more than twenty-five years of experience at Mains'l Services. Her commitment to customer service is embedded in all areas she touches within the organization. Using the agency's core values, vision, and mission as a foundation, Tracy offers leadership in administration, real estate and property maintenance, technology and communications, and marketing. Tracy is completing her degree in Communications, Marketing, and Art.
763-416-9109 direct dial
612-987-3910 cell phone
tehinkemeyer@mainsl.com
Chuck Jakway, vice president of administration
Chuck has been affiliated with Mains'l Services, Inc. since its inception, initially providing training and consultation and later joining the crew over 10 years ago. He has an extensive history in public administration in the public and private sector both as an administrator in the criminal justice field and the disabilities field. He is a nationally accredited trainer through the U.S. Department of Justice. Chuck is responsible for risk management at Mains'l and devotes much of his attention to quality assurance and risk prevention. He has a baccalaureate from Hamline University in St. Paul, Minnesota and is deeply devoted to the core values of Mains'l which places foremost enriching the lives of the individuals supported by the agency.
763-416-9111 direct dial
651-249-6097 cell phone
chjakway@mainsl.com
