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Mains'l Employees Veterans Program

Crisis Management, Prevention, and Training

Mains'l Services offers a series of behavior management trainings, teaching caregivers to successfully manage crisis behaviors as they are occurring. Training includes prevention techniques, rather than simply focusing on intervention. Courses include: Behavioral Basics, Professional Crisis Management classes, which include certifications, and Advanced Behavior Training. On Site Follow Up training is also offered, where trainers assess and verify staff are performing learned techniques accurately, redirect as appropriate, and recommend further actions.

Behavior Basics: This four (4) hour course teaches participants the processes utilized by behavioral consultants. The basic concepts of behavioral assessment, baseline data collection, determining measurable and realistic objectives for behavior improvement, behavior plan implementation, and analysis of treatment efficacy are introduced. In addition, a variety of prevention strategies are presented.

Professional Crisis Management (PCM): PCM is a detailed and highly systematic approach to crisis management. PCM was developed by Professional Crisis Management Association (PCMA), based in Florida, and offers national certification. All strategies and procedures are implemented in a precise fashion, according to specific criteria. PCM's step by step approach to crisis intervention eliminates much of the guess-work and subjectivity that is often involved in other less rigorous and less systematic intervention systems. As a result, people utilizing the system will have a better sense of what to do next and how to proceed, regardless of how difficult or how confusing the crisis might become.

This is a comprehensive twenty-two (22) hour training that certifies* participants to practice all PCM non-physical strategies, personal safety techniques, transportation, and vertical and prone immobilization procedures.

Advanced Behavioral Training: This intensive four-hour training is completed in the person's natural setting, for a real-life learning experience.

Individualized Staff Training: Whether it's follow up group training, individualized training, or situational occurrence, we can design a training plan that achieves your desired results.

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*To receive certification the participant will be required to pass a written and practical exam.

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